planned improvements

Our planned improvements

We have a dedicated team who plan the improvements your property will need in the future. These improvements include things like refubishments, re-wiring and replacing kitchens, bathrooms, doors and windows.

In 2016/17 we upgraded

  • 5,99 kitchens
  • 516 bathrooms
  • 1,020 external doors and windows
  • 652 boilers

We plan your improvements based on the information we have about your home.

We'll get in touch to let you know about any improvements we plan to make to make to your home.  You can also login to MySovereign to see details of our planned maintenance schedule for the year ahead.

After your improvements have been completed

If you have any questions or feedback about the service you’ve received, please contact us.

We monitor the quality of our planned improvements against our service standards [pdf / 592KB], and welcome all feedback on how we’re doing.