Repairs and maintenance

We have over 300 employees who are dedicated to providing you with the best possible repairs service.

This section has lots of information on all the team’s policies, services, skills and people, along with safety advice and top tips to help you with the upkeep of your home.

Visit our Advice and Support section for more useful advice including details on how to lower your fuel bills.

Repairs and Maintenance

Your repairs service

Information about reporting repairs, how requests for repairs are dealt with and who is responsible for the different types of repair.

Improving and maintaining

Improving & maintaining your home

Helpful advice on getting to know your home and what you should be aware of before you carry out home improvements and DIY.

Planned maintenance services

Planned improvements

Each year we carry out a number of major improvements to our homes.

Keeping you & your home safe

Want to know the steps we take to keep you and your home safe? Find out more here and read our important information on gas and fire safety including the role of residents.

Grounds maintenance & cleaning 

If you live in a home with shared or communal spaces our contractors will help to keep these areas clean and tidy.

Aids & adaptations 

Do you or someone you live with have a disability? Whether it's putting in some simple handrails or fitting a level access shower, we can help make everyday life easier.