You can complain to us about things like:
- the services we provide, or which are provided by our contractors
- the condition of your home, and
- the staff or contractors who work for us
Use our online form to tell us about your complaint, or contact your local office.
When we receive your complaint we’ll get in touch with you, and check what you think we could do to help put things right. Then we’ll contact you again within five days to tell you what we’re going to do about it. We’ll treat everyone fairly, and explain exactly what we can and cannot do.