Shared owners

Your responsibilities as a Leaseholder

A lease is a legal agreement or contract between you and the person who owns your block of flats. It explains both parties’ rights and responsibilities.

Your responsibilities

  • Paying your ground rent and service charge. Your service charge pays for things like maintaining door-entry systems, cleaning shared areas and the upkeep of communal gardens. There are a number of ways you can pay your ground rent and service charges
  • Carrying out any repairs your home needs.
  • If you want to make improvements to your home, you’ll need permission in writing from us first.
  • Having your gas boiler or other gas appliances serviced regularly to make sure they are working safely and efficiently. We can arrange for a ‘Gas Safe’ registered engineer to carry out a full check and provide a gas safety record for your home. They will also advise you of any extra work which needs to be carried out. Your leasehold services officer can give you more information about this.


Please refer to your Handbook for leaseholders and shared owners [adobe pdf / 4 MB] for more details or email the Home Ownership team