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Domestic abuse

 Domestic abuse can affect men and women of any age, from any culture or religion, in a heterosexual or same sex relationship (or not in a relationship at all), living with or apart from their abuser.

The abuse could be physical, psychological, sexual, financial or emotional, or could be in the form of ‘honour’ based violence, including forced marriage or female genital mutilation (FGM).

It’s rarely a one-off incident and tends to get worse over time. 

If you feel you are a victim of any form of domestic abuse, or feel at risk, we can offer you a range of advice and support. Domestic abuse is unacceptable and we’ll take firm action against those responsible.

But if you feel in immediate danger, please contact the police by calling 999.

Please also contact us or talk to the housing team, so we can refer you to specialist organisations who can offer you support and advice.

You can also ring the National Domestic Violence helpline on 0808 2000 247. Refuge specialise in supporting women suffering domestic violence, and ManKind Initiative specialise in supporting men.

What will you do if I report domestic abuse?

We’ll listen to you, believing what you tell us, and will contact you safely, in a way and time that suits you.

We’ll treat what you tell us confidentially but, if we’re concerned that someone is at risk of serious harm, we do have to pass this information on to the police.

We’ll be clear about what we can do and we’ll help you find specialist support. If you want to take action against your abuser, we can support you.

How can we help?

We’ll keep in regular contact with you and keep a log of everything you tell us.

We can give advice and support on restraining orders and injunctions and make referrals to other agencies. We’ll work closely with those agencies to make sure you get the help you need.

If you need to leave your home, we can help you find a safe place to live. If you want to stay at home, we can provide additional security measures. We can also give you advice on applying for benefits and help you fill out the forms.

You can report incidents of domestic abuse by:

  • Calling us on 0300 5000 926
    Talk to a trained member of our team, please contact us between 8am - 6pm and someone will get back to you within one working day. 
  • National Domestic Violence helpline on 0808 2000 247
  • Complete our online form below

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Domestic Abuse
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  • If it is not safe for us to contact you by the above methods then please contact us on 0800 587 2325 (between 8am - 6pm) and we’ll book an appointment for you.  We can see you within 24 hours and it doesn’t have to be in your home.

If you’re making an out of hours report and would like to talk to someone immediately, you can contact the 24-7 National Helpline on
0808 2000 247 or find a local support agencies here.

What happens next?

If you’ve provided a phone number or email address, you’ll receive a call from one of our ASB officers at your chosen time.

We take all reports of domestic abuse seriously and will treat your case confidentially.