For residents

Whether you're looking for information about your tenancy or advice on managing your money, you’ll find everything you need to know and lots of other helpful pages here.
Berkshire Local to you
Resident board
About your tenancy

Find out about the different types of tenancy agreement, what your responsibilities are and what you can expect from us. Plus information on resident engagement and our performance.

Paying your rent
Paying your rent

Details of all the different ways you can pay your rent, and what you need to do if you're struggling to pay and who to contact.

Repairs and Maintenance
Repairs & maintenance

How to report a repair, as well as information on our services, safety advice and top tips to help you with the upkeep of your home.

Welfare reform
Changes to welfare benefits

With many of our residents affected, we've pulled together all sorts of information and advice about the government's new benefits and welfare system.

Advice and support
Advice and support

Everything you need to know about how Sovereign and other agencies can support you with a range of issues.

Shared ownership
Leasehold & shared owners

As a leaseholder or shared owner, your property is managed by our leasehold services teams. This section covers all the information you will need.

What's going on at Sovereign

  • Icon for grounds maintenance New ground maintenance contractorHAMPSHIRE & BERKSHIRE - From 1 March 2017, Ground Control Ltd will provide grounds maintenance services in Hampshire and Berkshire, taking over from... Thursday, March 2, 2017
  • Local News Employment and wellbeing workshopsBRISTOL EVENT - Exciting 4 day employment and wellbeing workshop for our Charlton Hayes residents (24-26 April and 2-3 May 2017) Friday, February 24, 2017
  • Local News Free women's plumbing, carpentry and plastering taster dayHAMPSHIRE EVENT: 18 November 2016, Basingstoke - If you'd like to see if a future working in plumbing, carpentry or plastering is for you, join us... Monday, September 19, 2016
  • Redwood House - resident sitting on sofa 100x100 Why not make our cake and sell yours too?BERKSHIRE - We've got a great opportunity for a committed and creative caterer to take the helm at Redwood House in Hungerford. Monday, September 19, 2016
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More information

Residents at the heart

We want to tell you more about how we’re doing – what’s going well, where we need to do better and how residents are involved.  

Our performance report

My Sovereign 

With MySovereign you can view the balance of your account, make a payment, report and track your repairs and more.  

Register or login 

Corporate website

Visit our Corporate website for more information about Sovereign, working for Sovereign, if you are interested in renting a garage and more.