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For residents

Whether you're looking for information about your tenancy or advice on managing your money, you’ll find everything you need to know and lots of other helpful pages here.
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With MySovereign you can view the balance of your account, make a payment, report and track your repairs and more.  


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About your tenancy
About your tenancy

Find out about the different types of tenancy agreement, what your responsibilities are and what you can expect from us. Plus information on resident engagement and our performance.

Paying your rent
Paying your rent

Details of all the different ways you can pay your rent, and what you need to do if you're struggling to pay and who to contact.



Repairs and Maintenance
Repairs & maintenance

How to report a repair, as well as information on our services, safety advice and top tips to help you with the upkeep of your home.


Welfare reform
Changes to welfare benefits

With many of our residents affected, we've pulled together all sorts of information and advice about the government's new benefits and welfare system.

Advice and support
Advice and support

Everything you need to know about how Sovereign and other agencies can support you with a range of issues.



Shared ownership
Leasehold & shared owners

As a leaseholder or shared owner, your property is managed by our leasehold services teams. This section covers all the information you will need.

What's going on at Sovereign

  • Dolly Parton Logo Free books for little ones in RG18Parents and children who love reading stories could get free books if they live in a range of RG18 postcodes. Suitable for little ones aged up to... 05 November 2018
  • clown Clowning around at Nelson Road play parkMore than 200 people living near the Nelson Road play park joined in the fun on Saturday 18 August to enjoy a fabulous free family day in the... 04 September 2018
  • Picnic at Speedwell Community action group share picnic feastThe Smiles Matter Community Action Group in Speedwell, Bristol made the most of July's beautiful summer weather by holding a picnic in the park... 23 July 2018
  • Petra Millar Westbury Project bridges childcare skills gapSix new learners from Westbury celebrated completion of a new childcare course thanks to joint funding of more than £8000 from the Westbury Area... 13 July 2018
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Get fire smart

We want to protect lives by helping you prevent fires in your home.

To help you Get Fire Smart we’ll be sharing advice on different topics over the coming months.

Find out more


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Visit our Corporate website for more information about Sovereign, working for Sovereign, if you are interested in renting a garage and more.