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For residents

Whether you're looking for information about your tenancy or advice on managing your money, you’ll find everything you need to know and lots of other helpful pages here.
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With MySovereign you can view the balance of your account, make a payment, report and track your repairs and more.  

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About your tenancy
About your tenancy

Find out about the different types of tenancy agreement, what your responsibilities are and what you can expect from us. Plus information on resident engagement and our performance.

Paying your rent
Paying your rent

Details of all the different ways you can pay your rent, and what you need to do if you're struggling to pay and who to contact.



Repairs and Maintenance
Repairs & maintenance

How to report a repair, as well as information on our services, safety advice and top tips to help you with the upkeep of your home.


Welfare reform
Changes to welfare benefits

With many of our residents affected, we've pulled together all sorts of information and advice about the government's new benefits and welfare system.

Advice and support
Advice and support

Everything you need to know about how Sovereign and other agencies can support you with a range of issues.



Shared ownership
Leasehold & shared owners

As a leaseholder or shared owner, your property is managed by our leasehold services teams. This section covers all the information you will need.

What's going on at Sovereign

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A fresh new look

MySovereign, the online home of everything to do with managing your tenancy has been rebuilt. You can use it to pay your rent, raise a repair request and access useful information 24 hours a day, 7 days a week. Also, the new site is faster, more reliable and more intuitive. The changes are so much more than a lick of paint.

A fresh new look
Visit our Corporate website for more information about Sovereign, working for Sovereign, if you are interested in renting a garage and more.